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FirstEnroll
- Business Services
- Holmdel, NJ
About this business
Location details
101 Crawfords Corner Rd, Suite 4233, Holmdel, NJ, 07733, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Extremely happy that I worked FirstEnroll. They made all the processes easy for us. I have had my premium plan for 10 months, and they've been great. Everyone is easy to get a hold of and always friendly. Thank you, folks!
Business response:
Thank you for taking the time to provide input as to your experience with First Enroll, your billing department that contracts with your Agent/Carrier to handle your billing needs. We strive to provide a quality experience when customers interact with us to address their requests with both courtesy and efficiency. We are pleased you found the experience an enjoyable one.
Professional, comprehensive, and very helpful. provided all of my queries with a fair monthly fee. My doctor claimed that working with the business was a pure delight. I highly recommend FirstEnroll.
Business response:
Thank you for taking the time to rate your experience with First Enroll. We do not sell insurance or solicit business for insurance and strive to provide a quality service for inquiries we receive or billing questions from customers like you. We are glad you found our service efficient and pleasant to work with.
Working with the team has been nothing short of phenomenal! They're very knowledgeable and provide good customer service. I am more than happy to recommend them.
Business response:
Thank you for your comments and input. We at First Enroll strive to make your billing inquiries and response to your question as informative as possible.
FirstEnroll makes my life so much easier. They are always willing to go out of their way to help and answer all my questions to my satisfaction. I'm so happy with their personalized attention and friendliness.
Business response:
Thank you for taking the time to rate your experience with us. We strive to exceed your expectations for customer service and support and are glad that we were able to deliver on them to your satisfaction.
FirstEnroll saved us a lot of money from our previous insurance company. Their staff is easy to work with and ALWAYS willing to help. I highly recommend working with them.
Business response:
Thank you for your response and comments, truly appreciated. FirstEnroll is not the insurance carrier but we will pass on your comment to your agent; we are their billing partner. We strive to provide a quality service that meets our customer's expectations for assistance as the need arises. We are looking forward to serving you in the same professional manner in the future.
I contacted FirstEnroll to discuss my current plan, which I was planning to upgrade, and they were very helpful. The lady who helped me was very accommodating. She took her time to explain everything- the why & how. She was not in a hurry, nor did not make me feel less important like my previous firm did to me in the past. I greatly appreciated the courtesy she showed me by spending a great deal of time and effort helping me find the perfect plan that fits my needs. A bunch of thanks!
Business response:
**************,Our most sincere thanks to you for taking the time to share your positive experience. We appreciate you. First Enroll
Working with the team has been nothing but phenomenal! They always find me the best deal. The whole team is very knowledgeable and responsive. Even gives fantastic recommendations on what will work best for my needs and budget.
Business response:
******************, Thank you for taking the time to share your positive experience. We appreciate you. First Enroll
So fat I am very pleased. I always get someone to talk with n while on hold the best hold music I ever heard. I recently sold my business n moved to **********. I do not fit into government insurance. I called for private health help n got it. ******* out of pocket is all I'll have to pay n my yearly exam free. Perfect price monthly. Under ****** This frees my mind while being ****************** liquidating. Thank you. Sure was saddened to see only 1 other 5 star but loved how you answered each negative comment. You are only... read more
Business response:
************, First and foremost thank you for taking the time to share your positive experience. Second (and this is a big thank you) Thank you for understanding who we are and what we do. I can't begin to express the relief I feel when someone makes that connection. If you need any assistance what-so-ever once you are utilizing your policy, please do not hesitate to let us know. If we can not resolve the issue, we will get your insurance agent on the phone for you to ensure you are taken care of.Warm Regards,First Enroll
One of the best companies I've worked with in a while is very pleasant and has great hold music!!!!!!Got my questions answeredand low monthly premium that i wanted bcbs tried and charge me ***** a month . My doctor said his deailing with the company was just a pleasent.
Business response:
**********,We are so happy to hear that you are pleased with our customer service team and their assistance. Thank you kindly for taking the time to leave this positive feedback. We greatly appreciate it!!
Frequently asked questions about FirstEnroll
How is FirstEnroll rated?
FirstEnroll has a 1.5 star rating with 393 reviews.
When is FirstEnroll open?
FirstEnroll is closed now. It will open on Monday at 9:00 a.m.