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FirstEnroll
- Business Services
- Holmdel, NJ
About this business
Location details
101 Crawfords Corner Rd, Suite 4233, Holmdel, NJ, 07733, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I accidentally sent money to firstenroll and by the time I realized my mistake I was unable to get a refund even though I never used there services.
Business response:
Dear Consumer,Thank you for bringing this matter to our attention. We take this matter very seriously; we will investigate and contact you by email should we find an account based on the information you have provided. Please allow us to clarify our role in this process.FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. FirstEnroll is strictly a third-party billing and administration company, and as such, we do not determ... read more
This insurance is a scam. They go by multiple names and under Leosource. Please ****** them.
Business response:
Dear Consumer,Thank you for bringing this matter to our attention. We take this matter very seriously; we will investigate and contact you by email should we find an account based on the information you have provided. Please allow us to clarify our role in this process.FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. FirstEnroll is strictly a third-party billing and administration company, and as such, we do not determ... read more
These guys are scammers. Do NOT give them your hard earned money. Their agents always provide or a first name with no last name. Probably to make follow-ups difficult.
Business response:
Dear Consumer,Thank you for bringing this matter to our attention. We take this matter very seriously; we will investigate and contact you by email should we find an account based on the information you have provided. Please allow us to clarify our role in this process.FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. FirstEnroll is strictly a third-party billing and administration company, and as such, we do not determ... read more
Complete scam I paid 159 for non existent insurance I would like a refund immediately
Business response:
Dear Consumer,Thank you for bringing this matter to our attention. We take this matter very seriously; we will investigate and contact you by email should we find an account based on the information you have provided. Please allow us to clarify our role in this process.FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. FirstEnroll is strictly a third-party billing and administration company, and as such, we do not determ... read more
First Enroll Health claimed to provide insurance coverage, spoke with me and gathered information, but did not get authorization to charge my card. They were supposed to call me back and get the authorization, but did not and charged my card without my permission.
Business response:
Dear Consumer,Thank you for bringing this matter to our attention. We take this matter very seriously; we will investigate and contact you by email should we find an account based on the information you have provided. Please allow us to clarify our role in this process.FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. FirstEnroll is strictly a third-party billing and administration company, and as such, we do not determ... read more
Do NOT use this company. SCAMMERS, they lead you to believe that you have * no co-pays * no co-insurance * no deductibles until you use this coverage and find out they only pay 70% Rx and never mention it to you at enrollment. I even asked at time of enrollment was that is this covered 100% and they said yes 100%. Deceptions, Lies and misleading information. Next move is to call the ***********************. Oh and dont bother reading the First Enroll Health response because its done with auto pen!!!
Business response:
Dear Consumer,Thank you for bringing this matter to our attention. We take this matter very seriously; we will investigate and contact you by email should we find an account based on the information you have provided. Please allow us to clarify our role in this process.FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. FirstEnroll is strictly a third-party billing and administration company, and as such, we do not determ... read more
I started at First Enroll Alpharetta on May 4, 2025. From the beginning, expectations for my role were unclear, yet I was criticized in June for not meeting standards that were never communicated. Expectations were only clarified in July. Since then, I experienced sudden job changes, public singling out on ********* Teams, shifting productivity standards not applied to coworkers, and unprofessional communication. On July 2nd, I broke down crying at work; my concerns about mental health were dismissed, with focus placed solel... read more
Business response:
FirstEnroll takes all employee concerns seriously and remains committed to fair processes, clear expectations, and equal opportunity across the organization. It is important to note: FirstEnroll does not discriminate against any individual on the basis of race, color, religion, or any other protected class. FirstEnroll policies are well established, regularly communicated, and strictly enforced to prohibit discrimination. FirstEnroll also provides well-defined reporting procedures for discrimination, harassment, and retaliat... read more
Don't use this company,they wanted me to download a my own insurance card.they need to have physically mailed my card. 3 mos.I payed them.when I needed to go to ER I got nothing.I wasted money & got nothing but people being rude.I cancelled them no more money .
Business response:
Dear Consumer,Thank you for bringing this matter to our attention. We take this matter very seriously; we will investigate and contact you by email should we find an account based on the information you have provided. Please allow us to clarify our role in this process.FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. FirstEnroll is strictly a third-party billing and administration company, and as such, we do not determ... read more
I'm giving this company this company one star because the representative I talked to actually made me feel as if my medical needs were important to him. Then when I finally saw my benefit card, the benefits and co-pays were completely different from the original the representative had quoted me. The benefits I would be receiving were completely opposite then what was told to me. When I needed more medical coverage, I was given a limited benefit plan that was basically useless to me unless I upgraded to a complete coverage pl... read more
Frequently asked questions about FirstEnroll
How is FirstEnroll rated?
FirstEnroll has a 1.5 star rating with 393 reviews.
When is FirstEnroll open?
FirstEnroll is closed now. It will open on Monday at 9:00 a.m.