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FirstEnroll

1.5
  • Business Services
  • Holmdel, NJ

About this business

Business Services

Location details

101 Crawfords Corner Rd, Suite 4233, Holmdel, NJ, 07733, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
1.5407 reviews
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Gerardo P's profile image
Gerardo P 
10 months ago

Worst experience with this company They lie from the very begging to the end.Bunch of scammers Now im left with a ton of doctor bills They sell you lies They tell you the plan that you buy will cover different types of doctor visits bit in the end they deny most of the claims 

Business response:

Dear Consumer,Thank you for bringing this matter to our attention. We take this matter very seriously; we will investigate and contact you by email should we find an account based on the information you have provided. Please allow us to clarify our role in this process. FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. FirstEnroll is strictly a third-party billing and administration company, and as such, we do not deter... read more

Pam B's profile image
Pam B 
10 months ago

Do not do any business for insurance with them. I wanted to cancel, they asked me all sorts of questions which its not there business why I was canceling. They bullied me ,saying I'm not making sense etc. I'm not thinking clearly. Very rude specially *****. He talked to me like I was a child.saying you cant get on state insurance you make to much. Why are they looking anyway,he looked at the state and amount. DO NOT do Business with this company.they laughed thinking they had muted .I heard it. They berated me. He said you k... read more

Business response:

Dear Consumer,Thank you for bringing this matter to our attention. We take this matter very seriously; we will investigate and contact you by email should we find an account based on the information you have provided. Please allow us to clarify our role in this process. FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. FirstEnroll is strictly a third-party billing and administration company, and as such, we do not deter... read more

Denise C's profile image
Denise C 
11 months ago

I have never had a good experience with this company. The agents play games, transfer you around and never give solid answers. They are rude and lied about policy information when I signed up. Of course the agent I set my account up with was no longer employed when I called to complain! I have gotten the run around every step of the way. When I called to cancel they told me I would get an email which I never did. I called back was transferred 3 times to end up with a female in the compliance department who refused to give me... read more

Business response:

Dear Consumer,Thank you for bringing this matter to our attention. We take this matter very seriously; we will investigate and contact you by email should we find an account based on the information you have provided. Please allow us to clarify our role in this process.FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. FirstEnroll is strictly a third-party billing and administration company, and as such, we do not determ... read more

Amanda F's profile image
Amanda F 
11 months ago

Total scam artist! Everything that everyone else is writing is the complete truth. You are lied to and they never answer your question completely! When you try to cancel they never send email or leave you on hold for hours on end because they know you know the truth about them ! I was told that I would have ********** and thats not what I was given I was told there was an activation fee and when I challenged it, they lowered it from $130-$27 red flags were thrown my way and I told them not to charge my card and I changed my ... read more

Business response:

Dear Consumer,Thank you for bringing this matter to our attention. We take this matter very seriously; we will investigate and contact you by email should we find an account based on the information you have provided. Please allow us to clarify our role in this process.FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. FirstEnroll is strictly a third-party billing and administration company, and as such, we do not determ... read more

Anton M's profile image
Anton M 
11 months ago

I accidentally sent money to firstenroll and by the time I realized my mistake I was unable to get a refund even though I never used there services. 

Business response:

Dear Consumer,Thank you for bringing this matter to our attention. We take this matter very seriously; we will investigate and contact you by email should we find an account based on the information you have provided. Please allow us to clarify our role in this process.FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. FirstEnroll is strictly a third-party billing and administration company, and as such, we do not determ... read more

Alisha N's profile image
Alisha N 
a year ago

This insurance is a scam. They go by multiple names and under Leosource. Please ****** them. 

Business response:

Dear Consumer,Thank you for bringing this matter to our attention. We take this matter very seriously; we will investigate and contact you by email should we find an account based on the information you have provided. Please allow us to clarify our role in this process.FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. FirstEnroll is strictly a third-party billing and administration company, and as such, we do not determ... read more

Pranvera S's profile image
Pranvera S 
a year ago

These guys are scammers. Do NOT give them your hard earned money. Their agents always provide or a first name with no last name. Probably to make follow-ups difficult. 

Business response:

Dear Consumer,Thank you for bringing this matter to our attention. We take this matter very seriously; we will investigate and contact you by email should we find an account based on the information you have provided. Please allow us to clarify our role in this process.FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. FirstEnroll is strictly a third-party billing and administration company, and as such, we do not determ... read more

Jordan F's profile image
Jordan F 
a year ago

Complete scam I paid 159 for non existent insurance I would like a refund immediately 

Business response:

Dear Consumer,Thank you for bringing this matter to our attention. We take this matter very seriously; we will investigate and contact you by email should we find an account based on the information you have provided. Please allow us to clarify our role in this process.FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. FirstEnroll is strictly a third-party billing and administration company, and as such, we do not determ... read more

Veronica F's profile image
Veronica F 
a year ago

First Enroll Health claimed to provide insurance coverage, spoke with me and gathered information, but did not get authorization to charge my card. They were supposed to call me back and get the authorization, but did not and charged my card without my permission. 

Business response:

Dear Consumer,Thank you for bringing this matter to our attention. We take this matter very seriously; we will investigate and contact you by email should we find an account based on the information you have provided. Please allow us to clarify our role in this process.FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. FirstEnroll is strictly a third-party billing and administration company, and as such, we do not determ... read more

Frequently asked questions about FirstEnroll

How is FirstEnroll rated?

FirstEnroll has a 1.5 star rating with 407 reviews. 

When is FirstEnroll open?

FirstEnroll is open now. It will close at 5:00 p.m.