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FirstEnroll
- Business Services
- Holmdel, NJ
About this business
Location details
101 Crawfords Corner Rd, Suite 4233, Holmdel, NJ, 07733, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I talked on the phone to an agent who gave me particulars on an insurance plan that he said was through Aetna. Once I signed up and received the paperwork, I realized that everything he told was incorrect. It wasn't even health insurance, but a discount on preventative care. I called back and was told all kinds of lies about what the plan covered, when asked to provide in writing that the plan covered hospital stays, ER visits, lab work, etc. they hung up the phone. I have spent three days and about 6 hours trying to contact... read more
Business response:
Dear *************** Thank you for bringing this matter to our attention. Please allow us to clarify our role in this process. FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. (Your Agency: Elite Teams Insurance *************), Your Agent: **** ******, Product Sold: TDK 3, Better Complete Health-Add on), FirstEnroll is strictly a third-party billing and administration company, and as such, we do not determine the benef... read more
Total liars. They will tell you whatever they believe gets the sale. Should be illegal. I wanna know why politicians are not doing anything to get these scumbags off the internet. They advertise as a legitimate health insurance company. They scammers straight lie about what they provide. I read the document and pointed out discrepancies. So the guy found a new document. They claim to be Aetna or ********** Blue Shield. They little post they put behind the comments is how they should open their salespitch.
Business response:
Dear ***** *********,Thank you for bringing this matter to our attention. Please allow us to clarify our role in this process. FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies, as such, we do not determine the benefits, coverage, or claims decisions associated with the plans sold by the Agency. FirstEnroll only attempts to collect premiums from accounts in which it has received a signed e-sign document which is complete... read more
I needed insurance and was contacted by this company after filling out a form online. They told me that I would have a 30 day period to review the policy with a full refund offered. Upon receiving the information and reviewing it, I decided to opt out and pursue a job that offers insurance. the woman they placed me on the phone with was beyond rude, put me on hold numerous times in an attempt to get me to hang up and thus not receive my refund, she was refusing to cancel the policy until I answered her questions which were t... read more
Business response:
Dear **** ****** ,Thank you for bringing this matter to our attention. Please allow us to clarify our role in this process. FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. Your Agency: ******************** *************)Your Agent: ***** ******* Product Sold: Good Health Distribution Partner 2, ************* Plus-Add on FirstEnroll is strictly a third-party billing and administration company, and as such, we do not de... read more
They are a complete SCAM. Do NOT use this company. I signed up with them in January 2025 and was told I could cancel at anytime time. They never sent me a card despite me calling multiple times requesting a card.I finally decided to cancel my policy. I called them to cancel and was told I would breach my contract. My contract states I can cancel.I was given a phone number that did not work. When I called them back at the phone number listed on ****** I was hung up on by two different people. I am contacting my credit card co... read more
Business response:
Dear ******* Cavnuto,Thank you for bringing this matter to our attention. Please allow us to clarify our role in this process. FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. (Your Agency: ************************* *************) Your Agent: ******* ***** *************************** Select. )FirstEnroll is strictly a third-party billing and administration company, and as such, we do not determine the benefits, coverag... read more
This company has scammed me for $547 which equals my first month's payment for my health insurance coverage!! i am glad i found out before i lost more money with them, unfortunately the way i found out was i had a tooth ache and realized i never received an ID card, so i call to get one emailed and that's when it came to light, i had been SCAMMED!!!!!!!DO NOT DO BUSINESS WITH THIS COMPANY!!
Business response:
Dear **** ******,Thank you for bringing this matter to our attention. Please allow us to clarify our role in this process. FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. Your Agency: *************************** II *************)Your Agent: **** ****** Product Sold: ********** PLUS 100, ************* ******* on, ************ Navigaor+-Add on FirstEnroll is strictly a third-party billing and administration company, and... read more
These thieves are well organized and prey on people trying to independently find affordable health insurance. They will sign you up for a fake insurance plan and continue to bill you monthly until you stop payments or cancel your credit/debit card. In my experience, they also signed me up for a legitimate plan with ********** Blue Shield at the same time so as to hide their deceitful tactics. I disputed these charges once I became aware of them, and they provided forged documentation of an insurance policy that I never recei... read more
Business response:
Dear ***** *****,Thank you for bringing this matter to our attention. Please allow us to clarify our role in this process. FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. Your Agency: ****************************** *************)Your Agent: ******* ****** *************************** Select FirstEnroll is strictly a third-party billing and administration company, and as such, we do not determine the benefits, coverage,... read more
Huge scam! They sign you up for insurance and state that the ** cards, information about your insurance coverage, and purchase confirmations would all be sent to me but they were not. After submitting for cancellation, I still have not received a cancellation confirmation or a refund for my stolen funds. Do not purchase anything from this corporation, as they will lie directly to your face and then go no-contact.
Business response:
Dear ****** ****,Thank you for bringing this matter to our attention. Please allow us to clarify our role in this process. FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. Your Agency: Bridgewater Health Insurance *************)Your Agent: **** ****** *************************** Plus FirstEnroll is strictly a third-party billing and administration company, and as such, we do not determine the benefits, coverage, or cla... read more
SCAM I called this number from a sponsored ********** Blue Shield link displayed as one of the first options on ****** when I searched, "BCBS of Texas customer service." I called to check the status of my new insurance plan through my employer. I was told that my medical insurance was not active yet because there was a signature my employer had not completed. The "customer service ***** sent a link to my phone and told me that if I signed this, he would send this to my employer to get my plan activated. He asked for a credit... read more
Business response:
Dear ******** ******,Thank you for bringing this matter to our attention. Please allow us to clarify our role in this process. FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. "Your Agency: ****************** *************),Your Agent: ****** D. ******,Product Sold: Good Health Distribution Partner Wellness and Better Guard-Add on" FirstEnroll is strictly a third-party billing and administration company, and as such, w... read more
This agency are definitely scammers. I purchased a health insurance from them and never received the cards plus I was form2 hours in a phone call with them to make sure my doctors are in they network, they said yes all the doctors I need they got them . Was just a big lie because at the time to see my doctor this cheap insurance plan dont cover anything plus they arent in the network. Im been calling them back and wait up to 28 minutes on hold and no one are available of course scammers. They collect my money and the walk aw... read more
Business response:
Dear ***** ******,Thank you for bringing this matter to our attention. At FirstEnroll, we take all customer concerns very seriously and strive to ensure a positive experience for all members. Please allow us to clarify our role in this process. FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. Your Agency: Affordable Senior Health Solutions *************)Your Agent of Record: ****** ****** Product Sold: True Health 3 an... read more
Frequently asked questions about FirstEnroll
How is FirstEnroll rated?
FirstEnroll has a 1.5 star rating with 360 reviews.
When is FirstEnroll open?
FirstEnroll is open now. It will close at 5:00 p.m.