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FirstEnroll
- Business Services
- Holmdel, NJ
About this business
Location details
101 Crawfords Corner Rd, Suite 4233, Holmdel, NJ, 07733, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
First off the Agent represented the company FirstEnroll would cover prescriptions and healthcare at reasonable cost. This was not the case no prescriptions are covered. After paying a fee to join and first months fee I canceled my coverage as of February 1st. I contacted FirstEnroll and I was informed by them that coverage through the end of January cannot be reimbursed. I told them I understood. Then I heard nothing back from them. I have kept getting charged from FirstEnroll for the premiums. I called them again and the "A... read more
Business response:
Dear ***** ******, Thank you for bringing this matter to our attention. Please allow us to clarify our role in this process. FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. Your Agency: ************************* *************), Your Agent: ****** *******, Product Sold: Paramount Plan 1, Better Vision Add-on. FirstEnroll is strictly a third-party billing and administration company, and as such, we do not determine the ... read more
This is company is a ****. We did not enroll, they charged us $1,138.47 for a plan that we did not enroll in. They said they cancelled and refunded the charge, but they NEVER gave us a refund. Unacceptable business practices and we will be contacting lawyers.
Business response:
Dear **** *******,Thank you for bringing this matter to our attention. Please allow us to clarify our role in this process. FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. Your Agency: Woodbridge Health *************)Your Agent: ****** ********* Product Sold: TDK 5, Better Telemed-add on, ************* ******* on, ************ Navigator+-add on, AD&D $200k-add on.FirstEnroll is strictly a third-party billing and admin... read more
I can't say if the company is bad, but what I will say is that ******* (agent) who i initially set my policy up with is a liar, and scammer. There are some other words I would like to use, but I will keep this professional. I spoke the agent who refuse to ever say his name again. On January 10th 2025, I made contact with this person and opened a policy. I called back on January 17th, I called him back in reference to canceling the policy since I decided not to retire.Instead of returning my call he sent a text message statin... read more
Business response:
Dear ***** ******, Thank you for bringing this matter to our attention. Please allow us to clarify our role in this process. FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. Your Agency: **************** *************), Your Agent: ******* *******, Product Sold: Access ************************************************ Navigator+-add on. FirstEnroll is strictly a third-party billing and administration company, and as suc... read more
I talked on the phone to an agent who gave me particulars on an insurance plan that he said was through Aetna. Once I signed up and received the paperwork, I realized that everything he told was incorrect. It wasn't even health insurance, but a discount on preventative care. I called back and was told all kinds of lies about what the plan covered, when asked to provide in writing that the plan covered hospital stays, ER visits, lab work, etc. they hung up the phone. I have spent three days and about 6 hours trying to contact... read more
Business response:
Dear *************** Thank you for bringing this matter to our attention. Please allow us to clarify our role in this process. FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. (Your Agency: Elite Teams Insurance *************), Your Agent: **** ******, Product Sold: TDK 3, Better Complete Health-Add on), FirstEnroll is strictly a third-party billing and administration company, and as such, we do not determine the benef... read more
Total liars. They will tell you whatever they believe gets the sale. Should be illegal. I wanna know why politicians are not doing anything to get these scumbags off the internet. They advertise as a legitimate health insurance company. They scammers straight lie about what they provide. I read the document and pointed out discrepancies. So the guy found a new document. They claim to be Aetna or ********** Blue Shield. They little post they put behind the comments is how they should open their salespitch.
Business response:
Dear ***** *********,Thank you for bringing this matter to our attention. Please allow us to clarify our role in this process. FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies, as such, we do not determine the benefits, coverage, or claims decisions associated with the plans sold by the Agency. FirstEnroll only attempts to collect premiums from accounts in which it has received a signed e-sign document which is complete... read more
I needed insurance and was contacted by this company after filling out a form online. They told me that I would have a 30 day period to review the policy with a full refund offered. Upon receiving the information and reviewing it, I decided to opt out and pursue a job that offers insurance. the woman they placed me on the phone with was beyond rude, put me on hold numerous times in an attempt to get me to hang up and thus not receive my refund, she was refusing to cancel the policy until I answered her questions which were t... read more
Business response:
Dear **** ****** ,Thank you for bringing this matter to our attention. Please allow us to clarify our role in this process. FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. Your Agency: ******************** *************)Your Agent: ***** ******* Product Sold: Good Health Distribution Partner 2, ************* Plus-Add on FirstEnroll is strictly a third-party billing and administration company, and as such, we do not de... read more
They are a complete SCAM. Do NOT use this company. I signed up with them in January 2025 and was told I could cancel at anytime time. They never sent me a card despite me calling multiple times requesting a card.I finally decided to cancel my policy. I called them to cancel and was told I would breach my contract. My contract states I can cancel.I was given a phone number that did not work. When I called them back at the phone number listed on ****** I was hung up on by two different people. I am contacting my credit card co... read more
Business response:
Dear ******* Cavnuto,Thank you for bringing this matter to our attention. Please allow us to clarify our role in this process. FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. (Your Agency: ************************* *************) Your Agent: ******* ***** *************************** Select. )FirstEnroll is strictly a third-party billing and administration company, and as such, we do not determine the benefits, coverag... read more
This company has scammed me for $547 which equals my first month's payment for my health insurance coverage!! i am glad i found out before i lost more money with them, unfortunately the way i found out was i had a tooth ache and realized i never received an ID card, so i call to get one emailed and that's when it came to light, i had been SCAMMED!!!!!!!DO NOT DO BUSINESS WITH THIS COMPANY!!
Business response:
Dear **** ******,Thank you for bringing this matter to our attention. Please allow us to clarify our role in this process. FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. Your Agency: *************************** II *************)Your Agent: **** ****** Product Sold: ********** PLUS 100, ************* ******* on, ************ Navigaor+-Add on FirstEnroll is strictly a third-party billing and administration company, and... read more
These thieves are well organized and prey on people trying to independently find affordable health insurance. They will sign you up for a fake insurance plan and continue to bill you monthly until you stop payments or cancel your credit/debit card. In my experience, they also signed me up for a legitimate plan with ********** Blue Shield at the same time so as to hide their deceitful tactics. I disputed these charges once I became aware of them, and they provided forged documentation of an insurance policy that I never recei... read more
Business response:
Dear ***** *****,Thank you for bringing this matter to our attention. Please allow us to clarify our role in this process. FirstEnroll is a third-party billing and administration company that facilitates premium billing for plans purchased through independent insurance agencies. Your Agency: ****************************** *************)Your Agent: ******* ****** *************************** Select FirstEnroll is strictly a third-party billing and administration company, and as such, we do not determine the benefits, coverage,... read more
Frequently asked questions about FirstEnroll
How is FirstEnroll rated?
FirstEnroll has a 1.5 star rating with 407 reviews.
When is FirstEnroll open?
FirstEnroll is closed now. It will open tomorrow at 9:00 a.m.