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FirstEnroll
- Business Services
- Holmdel, NJ
About this business
Location details
101 Crawfords Corner Rd, Suite 4233, Holmdel, NJ, 07733, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It's a scam .I'm stuck with medical bills. I've spent hours on the phone with the hospital billing department and they said it's not insurance
Do not go with first in roll health . They enrolled me in a dental and vision plan I did not ask for then took out $96.98. The second time it was taken out called to talk to someone. I was transferred to a second ****** who promptly told me they would cancel my insurance with them Did not offer me a refund and hung up on me before I could ask to speed to some who had the authority to give me a refund. Do not take this insurance they are scammers.
Business response:
FirstEnroll operates as a Third-Party Administrator (TPA) with a specialization in financial services and billing administration for health insurance companies. It is important to note that FirstEnroll does not engage in the direct sale of insurance to consumers. We genuinely appreciate your feedback and are sorry to hear about your dissatisfaction with the ************* Plus plan you purchased through ************************. FirstEnroll has reviewed the account and as the plan was effective December 1, 2024, and you calle... read more
I fell victim to their health care scam. I thought the number I called ######### was a legitimate government-run health care clearinghouse, because the website said "OBAMACARE" but I was fooled. I told the agent that I am disabled and am on a fixed income and I thought she wanted to help me. But she said the cheapest plan available to me was for $221 a MONTH, plus a $100 ENROLLMENT FEE! I knew something was fishy, but she said I wouldn't be charged the first month, that I would only be charged on the 29th of January. Guess w... read more
Business response:
FirstEnroll operates as a Third-Party Administrator (TPA) with a specialization in financial services and billing administration for health insurance companies. It is important to note that FirstEnroll does not engage in the direct sale of insurance to consumers. FirstEnroll received your call on 1/3/2025 and connected you to the agency for cancelation. We can confirm your account was canceled and a refund was issues on 1/3/2025 as requested by the agent. An email receipt was sent confirming this and we are happy to see you ... read more
I lost my job in July 2024 and wanted to keep coverage for my family when I came across this SCAM. When is too good to be true, it's because it is... I'm not sure how I fell for this, but I was desperate without a job and needed a cheaper solution. I signed up and spent four weeks talking to different people on coverage of medications that I needed which they said it was covered to get me to sign up. I tried week after week and didn't go anywhere. It's like they steal your money without any conscience. On the fourth week sin... read more
Business response:
FirstEnroll operates as a Third-Party Administrator (TPA) with a specialization in financial services and billing administration for health insurance companies. It is important to note that FirstEnroll does not engage in the direct sale of insurance to consumers. We understand your frustration and sincerely apologize for any inconvenience you have experienced. I can confirm your accound has been canceled and a refund was issued 12/30/2024.We value your satisfaction and encourage you to reach out to FirstEnrolls *************... read more
****! ************** I got connected to them through marketplace while looking for a lower insurance plan. I have one doctor I go to and I asked the *** to check if they were covered. *** said they were, I asked that I not be charged for a few days so I could confirm everything. Turns out, my doctor is not covered. I called back to tell them I dont want the plan since my doctor isnt covered, I was told I was incorrect and I was telling my doctor the wrong plan name. Called my doctor with the name *** suggested I use, still n... read more
The agent that helped me to enroll into this policy my (vision, dental, & pharmacy). He enrolled me into a dental policy for a person that was 19 yrs of age & younger. He knew I could not use it at the time. I enrolled into this policy in April of 2023. So I want a refund for the dental policy
This is complete scam. I purchased insurance for my son on Nov. 26, 2024 and after telling him about that he did not want that insurance. So, I cancelled it by filling out a form and sending it on Nov. 29, 2024. I called after 1 week and they told me that they need to make sure there are no claims before giving me a *********, I waited 1 week and called again. I was put on hold for more than an hour and after that I received the message that the business is closed for the day.Every time I call them, they put me on hold for a... read more
Business response:
FirstEnroll operates as a Third-Party Administrator (TPA) with a specialization in financial services and billing administration for health insurance companies. It is important to note that FirstEnroll does not engage in the direct sale of insurance to consumers. We understand your frustration and sincerely apologize for any inconvenience you have experienced. I can confirm your account has been canceled and a refund was issued 12/19/2024 and we are happy to see you have viewed the receipt. We value your satisfaction and enc... read more
SCAM - they charged me over $500 and when I tried to cancel, they claimed they cancelled my plan and then transferred me to another department for a refund but the call never went through so I was not able to speak with anyone regarding a refund. I have done research and everything I see online is about them charging and not issuing refunds when they tell you you can cancel any time and my coverage hadn't even started yet. Their insurance cards are a joke - they say they'll mail them but only send it electronically. I report... read more
Business response:
FirstEnroll operates as a Third-Party Administrator (TPA) with a specialization in financial services and billing administration for health insurance companies. It is important to note that FirstEnroll does not engage in the direct sale of insurance to consumers. We understand your frustration and sincerely apologize for any inconvenience you have experienced. I can confirm your account was canceled and a full refund was issued on 12/5/2024 We value your satisfaction and encourage you to reach out to FirstEnrolls ***********... read more
Charged my wife's credit card twice. Said they had signed her up for health insurance but the cards never came and the insurance companies said they have no record of my wife signing up with them. COMPLETE SCAMMERS PREYING ON THE ELDERLY AND UNIFORMED - WHY AREN'T THEY BEING ARRESTED?
Frequently asked questions about FirstEnroll
How is FirstEnroll rated?
FirstEnroll has a 1.5 star rating with 360 reviews.
When is FirstEnroll open?
FirstEnroll is open now. It will close at 5:00 p.m.