FirstEnroll

Lynn T 

on BBB

a year ago

A total scam. Sold me a policy that did NOT cover. I canceled & they kept billing. Shame on these people. I hope a law suit can be filled to hit thier pocket books. I'm grateful I discovered them before hospital bills that would have been unpaid. 

Larry V 

on BBB

a year ago

This is a scam!!!!!!!! I signed up on 01/31/24. The agent stated that I was getting ***** for apples when switching from *********** That was a total lie. I have since been in contact with them to find out why my policy changed on 08/15/2024 without my knowledge and my signature was forged to change the policy. They then started double billing me for two policy's. not to mention that my medications are not covered either. Now after paying deductibles at my doctors office, I am receiving medical bills for the full amount of e... read more

Jeff M 

on BBB

a year ago

This company engages in deceit. Their sponsored ad on ****** is disguised to make you believe you are contacting the legitimate healthcare marketplace. They have a lot of your info so you are led to believe what they're telling you is true. The *** we spoke with said due to our income we would have to purchase a plan. Our income rose from the previous year, about 5k, so we believed him. He also told us we would be uninsured at the end of Nov 2024 if we did not sign up for a plan. He made a nice ruse "looking for the best dea... read more

Bobby C 

on BBB

a year ago

Had to renew my health insurance called MassHealth number on the web redirected me to 732-***-**** spoke to a woman she sounded like she had no idea about any of the questions I was asking her told her I wanted to renew and stay with the same health insurance I have health connector by MassHealth he says absolutely no problem since I didn't renew it before November 17th 2024 I would have to pay $450 to reactivate it and next month another $400 and I will be it and when I do my taxes I would get the money back and I asked her... read more

Quintana J 

on BBB

a year ago

I signed up for dental and vision insurance on December 13, 2024. They told me that the insurance plan that I signed would be through *****. I waited a whole month, and the health insurance cards never came. So, I called Aetna, and they said that they have no record of me in their database. I called First Enroll Health and asked them for my insurance cards because they never came. They sent me a discount card. I was then told that the plan that I had, which was dental and vision, didnt require an insurance card. Its a SCAM! 

Debra M 

on BBB

a year ago

Scam stole $1400 from me for Dental, Vision and Hearing I never signed up for and had no knowledge of the coverage 

jamie c 

on BBB

a year ago

Dispute of charges:I called the ************ to get health ins. For my daughter at the end of March 2024. Two weeks later she enrolled in health insurance through the state of ******. I gave her the phone number they provided at the time of sign up to cancel the health insurance. She called on April 18th at 4:30. The call lasted 6 min. from her phone ending in 5317. Information provided by ****** XXXX, representative from the ************. I went to check my Discover card balance at the beginning of January to find that the ... read more

Danny M 

on BBB

a year ago

The agent for this company over the phone claimed to be with LA Care When paperwork were sent to me I found out the company name was not LA care and he was trying to sign me up and have me sign the documents claiming they are someone else. They had my cc and personal info claiming to be someone else 

Sherri W 

on BBB

a year ago

Total scam I never signed up for this insurance. I didnt receive any invoices, nor did I receive health cards I dont even know what they are taking money out for. Its seems a lot folks are having the same amount taken every month that I am being billed for. This should be fraud.