FirstEnroll

Gunnar R 

on BBB

a year ago

Huge scam! They sign you up for insurance and state that the ** cards, information about your insurance coverage, and purchase confirmations would all be sent to me but they were not. After submitting for cancellation, I still have not received a cancellation confirmation or a refund for my stolen funds. Do not purchase anything from this corporation, as they will lie directly to your face and then go no-contact. 

Danielle M 

on BBB

a year ago

SCAM I called this number from a sponsored ********** Blue Shield link displayed as one of the first options on ****** when I searched, "BCBS of Texas customer service." I called to check the status of my new insurance plan through my employer. I was told that my medical insurance was not active yet because there was a signature my employer had not completed. The "customer service ***** sent a link to my phone and told me that if I signed this, he would send this to my employer to get my plan activated. He asked for a credit... read more

Joel O 

on BBB

a year ago

This agency are definitely scammers. I purchased a health insurance from them and never received the cards plus I was form2 hours in a phone call with them to make sure my doctors are in they network, they said yes all the doctors I need they got them . Was just a big lie because at the time to see my doctor this cheap insurance plan dont cover anything plus they arent in the network. Im been calling them back and wait up to 28 minutes on hold and no one are available of course scammers. They collect my money and the walk aw... read more

Lynn T 

on BBB

a year ago

A total scam. Sold me a policy that did NOT cover. I canceled & they kept billing. Shame on these people. I hope a law suit can be filled to hit thier pocket books. I'm grateful I discovered them before hospital bills that would have been unpaid. 

Larry V 

on BBB

a year ago

This is a scam!!!!!!!! I signed up on 01/31/24. The agent stated that I was getting ***** for apples when switching from *********** That was a total lie. I have since been in contact with them to find out why my policy changed on 08/15/2024 without my knowledge and my signature was forged to change the policy. They then started double billing me for two policy's. not to mention that my medications are not covered either. Now after paying deductibles at my doctors office, I am receiving medical bills for the full amount of e... read more

Jeff M 

on BBB

a year ago

This company engages in deceit. Their sponsored ad on ****** is disguised to make you believe you are contacting the legitimate healthcare marketplace. They have a lot of your info so you are led to believe what they're telling you is true. The *** we spoke with said due to our income we would have to purchase a plan. Our income rose from the previous year, about 5k, so we believed him. He also told us we would be uninsured at the end of Nov 2024 if we did not sign up for a plan. He made a nice ruse "looking for the best dea... read more

Bobby C 

on BBB

a year ago

Had to renew my health insurance called MassHealth number on the web redirected me to 732-***-**** spoke to a woman she sounded like she had no idea about any of the questions I was asking her told her I wanted to renew and stay with the same health insurance I have health connector by MassHealth he says absolutely no problem since I didn't renew it before November 17th 2024 I would have to pay $450 to reactivate it and next month another $400 and I will be it and when I do my taxes I would get the money back and I asked her... read more

Quintana J 

on BBB

a year ago

I signed up for dental and vision insurance on December 13, 2024. They told me that the insurance plan that I signed would be through *****. I waited a whole month, and the health insurance cards never came. So, I called Aetna, and they said that they have no record of me in their database. I called First Enroll Health and asked them for my insurance cards because they never came. They sent me a discount card. I was then told that the plan that I had, which was dental and vision, didnt require an insurance card. Its a SCAM! 

Debra M 

on BBB

a year ago

Scam stole $1400 from me for Dental, Vision and Hearing I never signed up for and had no knowledge of the coverage