FirstEnroll

kb b 

on BBB

2 years ago

We didn't even sign up for this! They pretended to be our insurance and billed us $99/month for 6 months before we realized that they weren't our insurance. 

Amanda H 

on BBB

2 years ago

This company stated I would be provided with health insurance. They never provided any health insurance and they keep charging me every month. 

Lynn A 

on BBB

2 years ago

Report them to ****** of ***************** ****** of ******************** *********** Section to investigate. 

Mohamed A 

on BBB

2 years ago

This company is a scam I have been calling last three months to cancel plan and stop charging my card but wouldnt do it 

Kyra B 

on BBB

2 years ago

This company sold me on a policy that didn't exist. It was obnoxious the amount of calls to the member services and claims department - that aren't connected or on the same page that sent me over the edge. The entire management team and employees are rude and pretend like they can't hear you when you call as well as forward your call whenever it is convenient. They placed me on hold for hours as well as created an unsafe place of business for healthcare.They cancelled my plan without me asking and when I asked for a refund I... read more

Natasha B 

on BBB

2 years ago

This is a scam and Im absolutely disgustedI reached out for a possible plan in December I spoke to someone who stated that they could find me a plan that would commence in January and would provide full coverage for the month of January.. I called multiple times in January and February after realizing I never received anything from themI called ***** who confirmed this plan didnt exist once I called them and left voicemails another number would consistently call my phone and hang up every time..I finally got someone on the 2... read more

Jaya R 

on BBB

2 years ago

BEWARE! SCAMMERS! After I purchased this health and dental insurance from them on June 21st 2023 for $1378 for a year! , I called my doctors and dentist to make an appointment I then realized its not an insurance its a member discount!! I called them several times to cancel and they kept saying to keep it. I said I do not want a membership discount. I want insurance. They never canceled. Then in July 21st 2023 I was charged ANOTHER $1378!! Then I realiSed it was all a serious scam. I called them again demanding they cancel a... read more

Bunny F 

on BBB

2 years ago

These people are scammers! They take your money offering health insurance, but the first thing you see when you get the "paperwork" is that it's not insurance. All it is is a discount card that you can get for free on your own. They're supposed to give a full refund if you want to cancel within the first 30 days, but I had to call four times with them yelling at me and refusing to do a refund and trying to bully me into keeping a useless "insurance" plan. They're supposed to refund me, but there's no way I trust these people... read more

Dan T 

on BBB

2 years ago

Absolutely garbage insurance. I could have gotten insurance for free directly through healthcare.gov, but instead paid for a "multiplan" that was over $200 a month and offered very limited benefit.