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FirstEnroll

1.5
  • Business Services
  • Holmdel, NJ

About this business

Business Services

Location details

101 Crawfords Corner Rd, Suite 4233, Holmdel, NJ, 07733, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
1.5407 reviews
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Lisa S's profile image
Lisa S 
2 years ago

Very kind and you think they are setting you up with insurance. They tell you, you will receive a welcome packet from insurance within a few days. Ive called them 5 times in two weeks to find out any information. They will blow you off give you an excuse and you get nothing. I called the insurance I am supposed to be insured with and they have nothing on me. So I have no insurance and got scammed. So sad they do this to people. 

Ethan W's profile image
Ethan W 
2 years ago

Like the many reviews left before me, I am sorry to report that this is in fact a scam. I was called to be sold an insurance plan after submitting information on Healthcare.gov. I received no word, nor any promised insurance coverage from the company. I attempted to reach out to this company both by phone and by email, and was finally able to reach them over two months later (when I'd been charged three times). Despite making contact with someone on FirstHealth's end, I was provided with no attempt to refund my charges.An ad... read more

Karen S.'s profile image
Karen S. 
2 years ago

************* First Enrolls mis identified themselves as marketplace agents, signed me up for a plan quoting me $342. When I got my bill from bcbs, my premium is actually $1010 because they did not apply my heathcare.gov credits. Horrible scam company that tries to deceive consumers who are trying to obtain health insurance. 

Business response:

I am sorry to hear about your experience First Enroll takes your concerns very seriously. The company does not market or sell insurance we are a billing service, please reach out to your insurance carrier 

Julie J's profile image
Julie J 
2 years ago

This place is a scam! They should be ashamed for taking money from a young pregnant woman with their health insurance scam. Based on previous reviews, this is a common practice for them! DO NOT DEAL WITH THEM. One star is far too high for such a disgusting and phony organization! 

Business response:

I am sorry to hear about your experience First Enroll takes your concerns very seriously. The company does not market or sell insurance we are a billing service, please reach out to your insurance carrier 

Cl G's profile image
Cl G 
2 years ago

No card ************ Avoid this company They took my $Dont sign up!!!!! 

Business response:

I am sorry to hear about your experience First Enroll takes your concerns very seriously. The company does not market or sell insurance we are a billing service, please reach out to your agency 

Sadie H's profile image
Sadie H 
2 years ago

I was taken for ****** for what I thought was an insurance plan. They got that and when I tried several phone calls emails etc they never sent anything. Could not get a hold of them after that. Had to change my bank account so they will not get any more out of me. This is the second time I have been a victim of fraud of *********** *********** I will never fall for this c*** again 

Business response:

I am sorry to hear about your experience First Enroll takes your concerns very seriously. The company does not market or sell insurance we are a billing service, please reach out to your insurance carrier 

Jay N's profile image
Jay N 
2 years ago

This is awful.They told me Id have full coverage, for 150 a month, no deductible, but that there was an activation fee. They took 300 from my account on dec ********* sent me anything except a phone number I havent been able to get ahold of anyone on.I never got the health insurance cards they promised or anything. And they said it would be viable at 90% of medical care centers except for military and wouldnt be covered for maternity or if I needed rehab, which sounded great. And its none of that.I cant get back that 300. An... read more

Business response:

I am sorry to hear about your experience First Enroll takes your concerns very seriously. The company does not market or sell insurance we are a billing service, please reach out to your insurance carrier 

Dess V's profile image
Dess V 
2 years ago

First Enroll is a scam. They advertise as insurance and once you pay they send you cards stating This is not insurance. This is a discount program. It does not cover anything. Prior to paying them, they will send you documents to sign DO NOT SIGN ANY FORMS/DOCUMENTS; they will use your signature to dispute any claim you make against them, making it VERY difficult to receive a refund (speaking from personal experience). Stay away from First Enroll, a major scam company. 

Business response:

I am sorry to hear about your experience First Enroll takes your concerns very seriously. The company does not market or sell insurance we are a billing service, please reach out to your insurance carrier 

Tracie L's profile image
Tracie L 
2 years ago

Ok. First off this Company is a scam. My son and I have called numerous times to canceled his policy and they have given us the run around. First they want to speak to him and then after they speak to him they want to know exactly why you want to cancel and then they start a fight with you and want you to answer what other insurance you are on in order to cancel your policy. Why does that even matter.... that's our personal business. When I refuse to give that information they tell me I'm being arguementive and that they won... read more

Business response:

I am sorry to hear about your experience First Enroll takes your concerns very seriously. The company does not market or sell insurance we are a billing service, please reach out to your agency 

Frequently asked questions about FirstEnroll

How is FirstEnroll rated?

FirstEnroll has a 1.5 star rating with 407 reviews. 

When is FirstEnroll open?

FirstEnroll is closed now. It will open tomorrow at 9:00 a.m.