FirstEnroll

Thomas F 

on BBB

2 years ago

FirstEnroll building at *************************** needs to be dismantled......SCAMMERS! 

Cindy P 

on BBB

2 years ago

This company supposedly set up health insurance for my disabled son on 10/4/23. They called me when I tried to enroll on-line with the ********************** and or NJgetcovered. My credit card was billed for two months so far and no insurance card to date. I called the phone number and gave the confirmation/id no. yesterday and today and no one knew anything about it. Someone will call me back. Called this number they gave me and no call back. Then looked up phone number on credit card and an automated system was told after... read more

Gary H 

on BBB

2 years ago

Lies about what healthcare is covered to get you to purchase, lies about the cost up front for coverage. 0$ premuim means no upfront payment.hangs up on you.... this company deserves to be sued 

Laura W 

on BBB

2 years ago

I would leave 0 stars if that was an option. I am being denied a medical procedure due to my age. I as well as my doctor's ****** were told be your representative, I am not old enough for my procedure. Apparently if you are not between the ages of ***** you can't have any GI issues. Apparently if you have any type of GI bleed and need a colonoscopy and are only 41 years old you are denied any type of further treatment to address and treat the cause. Age discrimination. When I purchased the policy and when my premium payments... read more

Christopher A 

on BBB

2 years ago

I was scammed just like others her was told I had full coverage $0 deductible and still went and had medical bills to pay for was also called a liar and told I havent spoke with them since. *** S #****** also being told I had to wait 3-5 business days also want to be aware I canceled service on dec. 5 so they cant take anymore money from my account 

Bridget S 

on BBB

2 years ago

First Enroll says they're just a billing company and has nothing to do with the negatives reviews. That is just a cover to hide behind. "Just blame the agent who sold you the discount plan". They knowingly let these brokers/agents sale fraudulent plans and use them as the billing. There's no transparency when purchasing your plan who you're doing business with, all there is, is a term of service through First Enroll contract and what you're told over the phone wich wasn't much and very rushed. I was left to believe I purchas... read more

Veronica A 

on BBB

2 years ago

I was scammed for $376.71. I also was unable to get someone to talk to me. Find a website to find my insurance information, so I wasn't able to get to the insurance cards or proof of insurance . No insurance cards were sent. 

Adell D 

on BBB

2 years ago

Adell D. am a very unhappy customer. After having dealt with you for 3 months. I called on the 27th to cancel my policy and not have you take my payment. After a lot of frustrating conversations, I was told that because I called on the day of, my payment was processed, that that’s too bad. I dropped you people because my physical therapist couldn’t verify my coverage. You all want to take peoples’ money because you think you can. I don’t want your coverage but I do want my money back. My payment was already processed. What d... read more

Schaunda H 

on BBB

2 years ago

I didnt know that I would not receive a medical card. I couldnt use this insurance for a doctors appointment. I just realized that Ive been paying money for insurance that I can not utilize. So I called for a refund and I was told that I could not receive one. I wanted to cancel and I was hung up on not once but twice. I was transferred and hung up on. This is ridiculous and Im am trying to get a refund for each month I paid because this place has done me no justice Ive been paying for nothing. To get nothing in return they ... read more