FirstEnroll

Steve M 

on BBB

2 years ago

Buyer ******************* should be ashamed of themselves, they are the biggest, scam artist. They tell everyone they take their concerns seriously if this is true, they would refund my sons 2 1/2 years worth of payment for health insurance that he should have received for free How can the Better Business Bureau give theses scam artist a B rating when 90% of the reviews are one star 

James N 

on BBB

2 years ago

I called five times to cancel and they kept billing me. The agent assured me it was cancelled. But they kept taking money.I spoke to another man who said he was the manager and he also assured me it was cancelled. I had to cancel my card with my bank, so they could stop billing me. I just received another call from them telling me. My payment was declined. Good Im glad. These people are like accredited scam artist and they need to be stopped. Im just glad my bank was able to get me the money. 

Kristin M 

on BBB

2 years ago

I am REALLY confused. I thought I cancelled this???? I called the marketplace and they can't figure out why First Enroll is taking money out of my bank. I really don't think this should have been happening at all. I think I'm paying for insurance that doesn't exist. If my plan is cancelled, I should receive a full refund for the 2 months it has been cancelled ASAP. I need someone to contact me ASAP about this matter. I hope this doesn't make me be forced to take further action. Not happy,******* 

Thomas F 

on BBB

2 years ago

FirstEnroll building at *************************** needs to be dismantled......SCAMMERS! 

Cindy P 

on BBB

2 years ago

This company supposedly set up health insurance for my disabled son on 10/4/23. They called me when I tried to enroll on-line with the ********************** and or NJgetcovered. My credit card was billed for two months so far and no insurance card to date. I called the phone number and gave the confirmation/id no. yesterday and today and no one knew anything about it. Someone will call me back. Called this number they gave me and no call back. Then looked up phone number on credit card and an automated system was told after... read more

Gary H 

on BBB

2 years ago

Lies about what healthcare is covered to get you to purchase, lies about the cost up front for coverage. 0$ premuim means no upfront payment.hangs up on you.... this company deserves to be sued 

Laura W 

on BBB

2 years ago

I would leave 0 stars if that was an option. I am being denied a medical procedure due to my age. I as well as my doctor's ****** were told be your representative, I am not old enough for my procedure. Apparently if you are not between the ages of ***** you can't have any GI issues. Apparently if you have any type of GI bleed and need a colonoscopy and are only 41 years old you are denied any type of further treatment to address and treat the cause. Age discrimination. When I purchased the policy and when my premium payments... read more

Christopher A 

on BBB

2 years ago

I was scammed just like others her was told I had full coverage $0 deductible and still went and had medical bills to pay for was also called a liar and told I havent spoke with them since. *** S #****** also being told I had to wait 3-5 business days also want to be aware I canceled service on dec. 5 so they cant take anymore money from my account 

Bridget S 

on BBB

2 years ago

First Enroll says they're just a billing company and has nothing to do with the negatives reviews. That is just a cover to hide behind. "Just blame the agent who sold you the discount plan". They knowingly let these brokers/agents sale fraudulent plans and use them as the billing. There's no transparency when purchasing your plan who you're doing business with, all there is, is a term of service through First Enroll contract and what you're told over the phone wich wasn't much and very rushed. I was left to believe I purchas... read more