FirstEnroll

Barney G 

on BBB

2 years ago

This is NOT an insurance company. How can so many people be that stupid! Then again, democrats and ***** lovers need to come from somewhere. 

Shauna H 

on BBB

2 years ago

Sell you one thing, deliver another 100% inaccurate info given. BE WARNED THE DENTAL AND VISION ARE SUPPLEMENTALS, GUARANTEE NO BENEFITS, NOT EVEN DISCOUNTS. Misleading language such as "this is not a major medical plan... there is a wait period before you can submit a major medical claim." I have requested my full refund after less than 24 hours to review the actual coverage vs. what was promised. I was told I would get it in **** days. Based on these other reviews..which I wish I would have read, let the documentation for ... read more

EF G 

on BBB

2 years ago

Stay away from these people. I supposedly signed up for health insurance. Then paid $207.96 back on 12/5, I cancelled my insurance with the healthcare company since I had insurance through my employer. I never got a refund and now Ive been charged again with another $207.96. I tried calling the number I called previously in December only to have their operators hang up on me! Id call back and once I tell them Ive already got an application they hang up! Then I asked for a customer service number, I called and all I got was a... read more

Sara B 

on BBB

2 years ago

Honestly - horrible. After having somewhat decent insurance through them, they randomly did away with my plan and automatically set me up with another one. When I called to make sure I would have the same coverage and pay the same cost, they assured me that I would. Well, I did not. After calling my doctor to schedule an annual appointment, I was told that the insurance was not only not accepted, but I would be responsible for paying fully out of pocket. When I called to cancel my plan, the service rep was incredibly rude an... read more

Lisa K 

on BBB

2 years ago

RUN, don't walk away from this company. I've spent the last year trying to get reimbursement for having seeing in-network providers and they refuse to send the provider the fee schedule so the bills can be adjusted. Not only did I pay them almost $400 for coverage a month, but they haven't delivered on providing coverage for the in-network appointments I'd gone to. Meaning they're trying to pocket nearly $1200 for nothing. 

Margaret T 

on BBB

2 years ago

This is a company no insurance plan all lies Tis cost me 2 months of money taken out of my bank of ******. P ******. 

Jordan A 

on BBB

2 years ago

SCAM!!!! How can this business be allowed to continue? How terrible! They took money from a hard working father. Can anyone help in shutting this company down and legally demanding this company to pay back each and every person they scammed? 

William F 

on BBB

2 years ago

SCAM SCAM SCAM They will tell you that your doctor will be in network but they are straight up lying. Not a single doctor or acute care would accept this ''insurance'' or even heard of it. You will not be able to get in touch with them after as your phone number is in there system and it will redirect you to anther company that handles their billing and they will not do anything to help you either. Please don't give this people your hard earned money. Wish I could give them -5 stars. I've had to cancel my card :) 

Carolyn H 

on BBB

2 years ago

In December of 2023 I found out I no longer had ********* I began to look for health and dental coverage that I could afford. I was taken for ****** on 12/21/23 was told I would receive my information in the mail and have yet to receive anything from First Enroll. Since then my account was charged again on 1-18-24 for ******. The first rep tried to sell me on ************ to high to purchase per month. I then was transferred to a supervisor who told me I would be charged a one time for the ****** for the year and wouldn't ow... read more