This profile has been claimed by the business owner or representative.
FirstEnroll
- Business Services
- Holmdel, NJ
About this business
Location details
101 Crawfords Corner Rd, Suite 4233, Holmdel, NJ, 07733, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Gave payment, never got card. Dr wont take it. Call numerous times they said they emailed it 5 or 6 times to two different emails, never received it. Called the bank to dispute charges. Dont give them money-scam!!!!!
Business response:
We are sorry to hear of your experience. FirstEnroll takes your concerns very serious. FirstEnroll is a Third Party Billing Administrator that does not market or sell insurance. We did find your policy in our records I will forward to our customer service manage reach out to you
I was called by the company with an Insurance that I felt was ok. There was a hidden fee for the first month and you had to wait 30 days before you could use it. After 6 months I decided to cancel because my employer had decent benefits. I could not get in touch with anyone at first and many problems occurred which seemed like a shell game from dropped calls, transfer calls that led nowhere and even saying I will not get my refund. Demanding to speak with a manager I finally got the results but it took over an hour. Now im j... read more
Business response:
We are sorry to hear of your experience. FirstEnroll takes your concerns very serious. FirstEnroll is a Third Party Billing Administrator that does not market or sell insurance. Your agency is Allied Healthcare and your agent is ******************************* at ************. We did find your policy in our records your policy has been cancelled and a refund of one month has been issued we will have our customer service manager reach out to you
First Enroll is a boiler room operation. They took advantage of me while I was in the hospital after a heart procedure. They have refused to refund my money. I have disputed the payment with my bank. I have filed a complaint with the ********* ******************** They are not licensed to do business in the ******************. They are fraudulently exploiting vulnerable adults. I will not rest until this despicable company is held accountable.
Business response:
We are sorry to hear of your experience. FirstEnroll takes your concerns very serious. FirstEnroll is a Third Party Billing Administrator that does not market or sell insurance. . We did find your policy in our records your policy has been cancelled and a full refund has been issued
I have been paying for insurance that doesn't exist. If my plan isn't canceled and I don't receive a full refund immediately for all the months that i have been scammed I will be forced to take further action.
Business response:
We are sorry to hear of your experience. FirstEnroll takes your concerns very serious. FirstEnroll is a Third Party Billing Administrator that does not market or sell insurance. We did find your policy in our records your policy has been cancelled and we will have our customer service manger reach out to you regarding you refund
scam supposed in network hospital could not find plan in system and did not accept card. if you call the number on the card you get an automated runaround followed by a long hold before it asks for your phone number then hangs up with promise to call back when a rep is available. 2 days later and still no call back
Business response:
We at FirstEnroll take your concerns very seriously. FirstEnroll is a third party administrator that provides billing administration to insurance companies. FirstEnroll does not market or sell insurance. We will have our **************** manager reach out to you regarding your concerns.
First Enroll is a scam! I was told by an agent for nest insurance that I had full coverage through Federal Life. I cannot get first enroll on the phone. I had "coverage" since March . First Enroll took my money until I called the federal government to find out that First Enroll had been charging me, but I have had no coverage since July. I didn't find this out until I required surgery, and found out that First Enroll
Business response:
We at FirstEnroll take your concerns very seriously. FirstEnroll is a third party administrator that provides billing administration to insurance companies. FirstEnroll does not market or sell insurance. We will have our **************** manager reach out to you regarding your concerns.
The health insurance plan you bill for is a scam!!!!
Business response:
We at FirstEnroll take your concerns very seriously. FirstEnroll is a third party administrator that provides billing administration to insurance companies. FirstEnroll does not market or sell insurance. We will have our **************** manager reach out to you regarding your concerns.
I was told that I would receive my policy information via email and that Insurance cards would follow via regular mail. I have received NOTHING!!!! and the phone number i was provided for my agent does not work. I am filing this as a fraudulent charge with my credit card company today. This is despicable and very frustrating.
Business response:
We at FirstEnroll take your concerns very seriously. FirstEnroll is a third party administrator that provides billing administration to insurance companies. FirstEnroll does not market or sell insurance. We will have our **************** manager reach out to you regarding your concerns.
I want my money back this is absurd i need real coverage!!!
Business response:
We at FirstEnroll take your concerns very seriously. FirstEnroll is a third party administrator that provides billing administration to insurance companies. FirstEnroll does not market or sell insurance. We will have our **************** manager reach out to you regarding your concerns.
Frequently asked questions about FirstEnroll
How is FirstEnroll rated?
FirstEnroll has a 1.5 star rating with 407 reviews.
When is FirstEnroll open?
FirstEnroll is closed now. It will open tomorrow at 9:00 a.m.