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FirstEnroll
- Business Services
- Holmdel, NJ
About this business
Location details
101 Crawfords Corner Rd, Suite 4233, Holmdel, NJ, 07733, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sold me fake insurance coverage and been sending emails and calling for my refund . All I get is an overseas person saying no problem please don’t worry your refund coming soon and never does
Business response:
We at FirstEnroll take your concerns very seriously. FirstEnroll is a third party administrator that provides billing administration to insurance companies. FirstEnroll does not market or sell insurance. We will have our **************** manager reach out to you regarding your concerns.
I am paying $140 a month on autopay when I look at my actual insurance it says I owe zero! This is a scam. I want to cancel all my payments and get a refund
Business response:
We at FirstEnroll take your concerns very seriously. FirstEnroll is a third party administrator that provides billing administration to insurance companies. FirstEnroll does not market or sell insurance. We will have our **************** manager reach out to you regarding your concerns.
I also feel I'm being scammed. I called Healthcare.gov and they told me I shouldn't being paying anything to FirstEnroll. I've been paying $200 a month since April! I'm calling the toll free # but on hold. How can I cancel this ?
Business response:
We at FirstEnroll take your concerns very seriously. FirstEnroll is a third party administrator that provides billing administration to insurance companies. FirstEnroll does not market or sell insurance. We will have our **************** manager reach out to you regarding your concerns.
As an immigrant to this country, I have been trying my best to navigate and understand how the healthcare system works. To my surprise, I discovered that I was charged $289 dollars for three months without any prior knowledge of this company or its services. I never received any correspondence or notification from them. Even after canceling my medical insurance, they continued to bill me.To add to my frustration, my request for a refund was denied. This has been an incredibly disappointing and frustrating experience. During ... read more
Business response:
We at FirstEnroll take your concerns very seriously. FirstEnroll is a third party administrator that provides billing administration to insurance companies. FirstEnroll does not market or sell insurance. We will have our **************** manager reach out to you regarding your concerns.
I paid a premium for insurance that come to find out is not my insurance. I ended up having to reapply because of false information provided. Now I just had a payment that came out of my account that was not authorized
Business response:
We at FirstEnroll take your concerns very seriously. FirstEnroll is a third party administrator that provides billing administration to insurance companies. FirstEnroll does not market or sell insurance. We will have our **************** manager reach out to you regarding your concerns.
Scammer scammer scammer scammer Trying to steal money scam scam
Business response:
We at First Enroll take your concerns very serious. First Enroll is third party administrator that do not market or sell insurance. You were charged automatically by the agent ***************************** using our platform . The charge was never processed. Please contact Aegis Health Options agent phone # ************
Very poor they took the money and I wasn't covered and gave me a insurance for supposedly federal health insurance but it was a fake I want a refund
Business response:
We at First Enroll take your experience very serious. First Enroll is a third party administrator that does not market or sell insurance, We will investigate the agent that sold you your plan and take the necessary steps. Your policy has been cancelled and you have been issued a full refund
Their third party services had told me I was getting medical insurance when in reality I was just getting a discount!!!!
Business response:
We are so sorry to hear of your experience. First Enroll takes all reviews extremely serious. As a Third Party Administrator that does not sell or market insurance I will have to direct you to your agent to straighten out this misunderstanding Please contact Unified **************** *********************** ************ supervisor is ********************
I have been paying since May for insurance that doesn't exist. I thought I was covered by insurance, and now I am suffering serious medical issues and I can't get treatment because I am not covered! Attempts to resolve this by calling First Enroll have been futile. If my plan isn't cancelled and I don't receive a full refund immediately I will be forced to take further action.
Business response:
We at FIRST ENROLL take you experience and concerns very serious. Your plan was cancelled on 10/13/23 issuing you a full refund. We are sorry for your experience
Frequently asked questions about FirstEnroll
How is FirstEnroll rated?
FirstEnroll has a 1.5 star rating with 407 reviews.
When is FirstEnroll open?
FirstEnroll is closed now. It will open tomorrow at 9:00 a.m.