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FirstEnroll
- Business Services
- Holmdel, NJ
About this business
Location details
101 Crawfords Corner Rd, Suite 4233, Holmdel, NJ, 07733, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This place is a SCAM! Please don't go here! I recently went to the hospital thinking that I had health insurance. The insurance was cut off because of non payment. First enroll took the entire monthly payment and didn't provide any payment to ****. I tried to contact customer service but, they spoke over me and belittled me. Then they stated I agreed to a higher insurance premium monthly, so it was at no fault of their own. This place is a fraud and after recently experiencing a miscarriage, their cut throat/ heartless. If y... read more
Business response:
We are so sorry to hear about your loss. First Enroll does not advertise insurance nor do we sell insurance. We administrate the payment process for the insurance carriers that contract with us. Your plan has been cancelled as per your request on 8/2/2023. A refund for your April, May, June, and July payments has been processed as of 8/4/23 and you should be receiving the credit within 7 -10 business days. We apologize for any inconvenience and our deep condolences.
Horrible scam!!! They pretend to be a healthcare provider and they are not! I called twice after 3 days to cancel. At first they were rude, and even asked me why I called them in the first place. They made me connect to 4 people to try to get my refund. Then they hung up. I called them back and the lady said it would be refunded. They have charged me 3 times!! You cant cancel this company! They dont let you!
Business response:
We are sorry to hear about your experience. First Enroll does not advertise insurance nor do we sell insurance. We administrate the payment process for the insurance carriers that contract with us. Your plan has been cancelled as per your request. We have refunded your June and July payments on 8/3/23 and you should be receiving the credit within **** business days. We apologize for any inconvenience.
I think this company is now a total scam! I've been paying them for a long time, then suddenly the payment was flagged by my bank as fraud and denied. I received a total scam-like phone message, could hardly understand it. I've tried calling and the number is always busy. My "insurance broker" has their phone now going to a fax when you call. DO NOT PAY THEM ANY MONEY.
Business response:
We are sorry to hear about your experience and are here to facilitate your process to seek resolution.First Enroll does not advertise insurance nor do we sell insurance. We administrate the payment process for the insurance carriers that contract with us.We have reached out to you via phone several times without a response to resolve this matter. Please reach out to your insurance agency to work through the details to get your matter resolved:McLaren Insurance Solutions *******************************************************... read more
This company is a scam!!! The person who "sold" me my "plan" - insisted on the phone that it would be recognized in my state that mandates health insurance, would cover my doctors and even looked them up and that my prescriptions would be covered. All wrong! They verbalized it was an Aetna plan which it was NOT. They repeatedly charged my bank account even after I cancelled it and claimed that I had never called ( I had two documented phone calls on my end). The woman yelled and screamed at me on the phone. They scammed a si... read more
Business response:
We are sorry to hear about your experience. First Enroll does not advertise insurance nor do we sell insurance. We administrate the payment process for the insurance carriers that contract with us. We are here We have cancelled your policy and refunded your payment on 7/24/23. We apologize for any inconvenience.
Scam you owe me ***** plus all the aggravation you caused my wife when she went to the dentist. When they told her your a discount insurance company. Like a whole seller at a liquor store. You ready for court house. Then I would advise you to return my money and 85% interest fees for the humiliation. Your FRIEND ***********************
Business response:
We are sorry to hear about your experience and are here to facilitate your process to seek resolution. First Enroll does not advertise insurance nor do we sell insurance. We administrate the payment process for the insurance carriers that contract with us. As requested your plan has been cancelled and a refund was processed on 7/27/23 and you should be receiving the credit shortly. We apologize for any inconvenience.
I was calling Blue Shield to cancel my dental policy. Clicked on the link on my phone to whom I thought was Blue Sheild and I explained my purpose of the call and I was canceliing because my wifes work was now providing full dental. The representative on the line "I talked with ******" said that he was able to make the cancelation and he had me sign a electronic doc and said I had to they would post the over five hundred dls. on my credit card for prorated charges. He said I would be reimbursed once my proof of employers ins... read more
Business response:
We are sorry to hear about your experience and are here to facilitate your process to seek resolution.First Enroll does not advertise insurance nor do we sell insurance. We administrate the payment process for the insurance carriers that contract with us. Your policy has been cancelled and a full refund was issued to you on July 27, 2023
First enrollment is a SCAM!!!! dont not fall for them. They will take out your money each month for a health insurance youre not using!!! Stay away from this people and dont get health insurance with them!!! SCAMMERS!!! I hope the *** will finally get a hold of you all and determinate you for taking peoples money!!!!!!!!!
Business response:
We are sorry to hear about your experience and are here to facilitate your process to seek resolution. First Enroll does not advertise insurance nor do we sell insurance. We administrate the payment process for the insurance carriers that contract with us. After a complete search of the First Enroll Database I was unable to locate your policy
Scam total scam! Cant even make my rent now needed insurance for my back issues and its just getting worse
Business response:
We are sorry to hear about your experience and are here to facilitate your process to seek resolution. First Enroll does not advertise insurance nor do we sell insurance. We administrate the payment process for the insurance carriers that contract with us. We apologize for the inconvenience. FirstEnroll was not notified by your agent as to your request for cancellation. Your policy is currently in the cancellation/refund process, and you will receive confirmation of both once they are issued.
You guys are f****** scammers f*** you took 430 dollars I will be suing you guys f****** dumbass f**** you guys I hope all f****** rot in h***
Business response:
We are sorry to hear about your experience and are here to facilitate your process to seek resolution.First Enroll does not advertise insurance nor do we sell insurance. We administrate the payment process for the insurance carriers that contract with us. We apologize for the inconvenience. Your policy is currently in the cancellation/refund process, and you will receive confirmation of both once they are issued.
Frequently asked questions about FirstEnroll
How is FirstEnroll rated?
FirstEnroll has a 1.5 star rating with 360 reviews.
When is FirstEnroll open?
FirstEnroll is closed now. It will open tomorrow at 9:00 a.m.