This profile has been claimed by the business owner or representative.
FirstEnroll
- Business Services
- Holmdel, NJ
About this business
Location details
101 Crawfords Corner Rd, Suite 4233, Holmdel, NJ, 07733, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
OMG! I just signed up with this company as well! They said it would take 72 hours for the payment to go through and they also gave me a policy number and stated my temporary cards and policy would be sent to my email My husband is no longer working and our insurance expires the end of this month. I need major surgery. I gave my specialist the policy number so they can verify my insurance, now I read this is q scam? This can cost me my life. I am going to contact the ATTORNEY GENERALS OFFICE AND THE *** Luckily, they happen t... read more
Business response:
We at First Enroll take your concerns and comments very serious. First Enroll is a Third Party Administrator that does not market or sell insurance. If you have concerns regarding your new policy please contact your First *********** Insurance agent ************************************* at his direct phone # ************ or email **************************************
What do you mean first enroll doses not sell insurance when I am thinking I have health insurance with you and I signed up with you? I need an answer and I am currently making payments, am also contacting my attorney right now. Payments are coming out of my bank account and I want you to explain to me what it is that I am paying to first enroll.
Business response:
I appreciate the opportunity to clarify, First Enroll is a billing and administration third-party administrator (TPA) not a producing agency. Your agent is ******************************* of ******************** ************************************************************************************ Phn: ************ email: ********************************************. The payments that have been charged are for your Unified ******* First Choice 100 plan. Please direct all coverage questions to the above listed agent. Thank you
This company is associated with a scam done by an insurance agent who told me I was getting health insurance through the marketplace. He indeed got me that health insurance although he lied about it coming with dental. He told me my monthly payment for me and my children would be $96.98 a month when in fact my monthly payment was actually $0. I caught on after the second charge to my account because it was this company taking the money not my insurance. Insurance said my plan was $0. I called the marketplace to find out that... read more
Business response:
First Enroll is a third party billing administrator that does not market or sell insurance. your policy was cancelled as full refund for August and September was processed
My insurance runs out with my employer on September 30th. I have two options: 1) continue with retirement benefits 2) pursue other plans. I look at other plans including FirstEnroll. I was told I have 30 days to cancel. I was told the policy was a gap policy for people who are temporarily unemployed. I also pursued a private policy. After reviewing both, I decided to pursue the private policy and as a backup my retiree benefits. I called FirstEnroll to explain I wanted to cancel. They refused to allow me to cancel. They kept... read more
Business response:
I am sorry to hear of your experience, First Enroll is a billing and administration third-party administrator . We do not market or sell insurance. Your policy was canceled on September 27, 2023 per your request and fully refunded.
This is a scam! I wish I could give negative stars. I received a call from them offering me a pretty great sounding health coverage plan with a $426 monthly premium for health, dental and vision. The told me it would cover my current doctors and specialists after asking who they were, and that the plan would begin October 1. The agent was very pushy that I needed to sign up on the spot (first red flag), but when they proceeded to give me an ACCT number and a member ID, I thought it may be legitimate. I felt very unsafe when ... read more
Business response:
We are sorry to hear about your experience and are here to facilitate your process to seek resolution. First Enroll does not advertise insurance nor do we sell insurance. We administrate the payment process for the insurance carriers that contract with us. Your policy has been cancelled
I made a payment Sept 11th and the insurance company didn't get paid.i want my money back.
Business response:
We are sorry for your experience. First Enroll is a Third Party Administrator that does not sell or market insurance please contact your agent ********************************* at ************ ******************************* Check Email
This place is a HUGE scam! This wonderful "polite" faker gentleman over the phone offered me a ghost health insurance company called Multiplan ... that it works in 50 states, 0 deductible, no outpocket maximun. I explained my medical situation and that i needed a health insurance and he used a third party company for billing to carry out his scammed. The health insurance was fake, the document you download is on some type of asian letters, they charged my bank more what they said the monthly health insurance was and then you... read more
Business response:
We are sorry to hear about your experience and are here to facilitate your process to seek resolution. First Enroll does not advertise insurance nor do we sell insurance. We administrate the payment process for the insurance carriers that contract with us. Your policy has been cancelled and full refund has been issued
I have been charged ****** a month for months and months for insurance. They cover nothing! No urgent care, nothing basic like a mammogram no medicine. Even the doctors they list that they claim accept their insurance have never even heard of them. If you try and call the company you sit on hold for hours. No one answers. I just want my money back and for my card to quit being charged every month. Do not buy this insurance.
Business response:
We are sorry to hear about your experience and are here to facilitate your process to seek resolution. First Enroll does not advertise insurance nor do we sell insurance. We administrate the payment process for the insurance carriers that contract with us. Your policy has been cancelled and full refund has been issued
I have called and called and tried to speak with a representative with regard to cancellation of the policy for the last three days. I keep getting transferred and transferred, and then hung up on. Then when you wait in their que after a period of time they say that you have exceeded their wait times and someone will call you back between 5 and 7pm at night. The call never comes. I have asked for cancellation well within their 30 day timeframe and they are not allowing that to happen because no one is available, EVER!!!!! I ... read more
Business response:
We are sorry to hear about your experience and are here to facilitate your process to seek resolution. First Enroll does not advertise insurance nor do we sell insurance. We administrate the payment process for the insurance carriers that contract with us. Your policy has been cancelled and full refund has been issued
Frequently asked questions about FirstEnroll
How is FirstEnroll rated?
FirstEnroll has a 1.5 star rating with 407 reviews.
When is FirstEnroll open?
FirstEnroll is closed now. It will open tomorrow at 9:00 a.m.