United Property Associates

Gabe C. 

on Yelp

a year ago

Got smacked with a bill that nobody bothered to reach out to me about via the email and phone number they've had no problem using in the past Communication is largely lacking and Eubanks in collections is unhelpful, think twice before coming to any kind of agreement with this association. 

Jennifer S. 

on Yelp

a year ago

Horrible company! This company took over managing the Condo Association I live in a few years ago. I have had nothing but clerical issues, lacking of transparency, lack of communication, and pushing blame on someone else, i.e. the board usually. They don't send timely notices to the tenants about reminders for annual items, board meetings, changes in the community. If you try to discuss issues with them, they do not try in ANY way to help offer a solution. They will send incorrect notices of balance due. They don't perform t... read more

Valerie W. 

on Yelp

a year ago

This company needs to be audit went body renting in this place and your utility bill is off think about joining having this company aduit to much cheating people is going on like this 

William F. 

on Yelp

a year ago

Terrible organization. Terrible customer service. Allows the bad owners/renters to violate policy and takes retribution against responsible owners for reporting violations. This development is on it's way to becoming a trailer park just so the managers don't have to address issues. Avoid any situation where you rely on them to be professional. Attached photos are examples of what they would not act on. They have no moral compass. 

Shannon P. 

on Yelp

a year ago

Writing this in hope to help someone else not have to have same experience...poor custmer service to understand resolve issues. not proactive, had to call many times. Woman i first spoke to was very nice and doing the best she could indicting having had to deal with angry customers, which i could see why they were angry based on my experience , i recently had issues with ACH and inaccurate information being relayed, changing merchant name dba, which my bank indicated they should be letting me know if decide to change I ... read more

Bryan B. 

on Yelp

a year ago

We have owned homes at 2 properties "managed" by UPA and each have been horrible. Today makes twice that vehicles have been towed from the premises after being explicitly told by the "property manager" themselves all towing has been suspended until "further notice." Yet, shocker, no notice was sent via email, mail, community board, phone call, anything. When explaining the urgency of the situation regarding a veteran family member in hospice and the ability to not being able to get back to NC if the situation worsens was not... read more

Ovlifer1 .. 

on Yelp

a year ago

My mother lives in a condo that is managed by this company. They are constantly raising the HOA and pub fees, yet the level of service they provide continually declines. Any time we've called with a maintenance issue, it takes an unacceptable amount of time to even reach someone at the office. You always have to leave a message and then make additional calls to get any response. I will be attending her next association meeting to voice my grievances. This company is a terrible example of what a property association shou... read more

Lindsey B. 

on Yelp

a year ago

I regret even giving this so called "business" 1 star. This is the second property, in a second county, we have lived where UPA is the management company. They are absolutely horrible. Everything from the rude receptionist who answers the phone, to the board, and president. I cannot stress to anyone who reads this enough: AVOID THIS COMPANY AT ALL COST! They even have their Facebook comments disabled so no one can leave a negative review. And that in and of itself is telling enough. 

Joseph L. 

on Yelp

2 years ago

I have lived in a community managed by UPA for over a year now. During this time, multiple residents and I have been fighting for UPA to create a process for homeowner communication. They have not and will not accommodate homeowners by either creating or assisting with disseminating a homeowner-created newsletter. They have attempted to use homeowner-created Facebook pages as official means of communication even after being informed that is not what they are for. They have selectively enforced by-laws after amending the by-l... read more