United Property Associates

Annie C. 

on Yelp

7 months ago

Horrible horrible and horrible front desk staff at thqt location. It clearly shows they don't want to be there. No greeting or smiles when you there and they CANNOT tell you what they need from you until you get there then when you ask questions, there attitude shown in their faces. 

Fux G. 

on Yelp

a year ago

Don't believe that the folks who write the checks to the HOA are the customers. Pitiful response considering THE HOA fees are equal to 31% of the mortgage payments. 

ToShiba H. 

on Yelp

a year ago

United Property Associates have kept most of my deposit. When we moved up here our apartment was not ready for move in. 1309 Grand Cypress Apartments. We had to wait 3 hours before we can move in. The contractors was spray painting the walls, putting in new cabinets, and putting down the carpet. We paid 1450 for the first month's rent and the deposit was 2147 dollars, they added 200 dollars after getting here saying we had to pay an admin fee. We encountered many issues since living here. The first week the doorknobs were lo... read more

Mary-Ann L. 

on Yelp

a year ago

While we are at the mercy of property management companies since we inherit them when we purchase our properties, you would think that they'd do a better job with what our HOA has contracted them to do. My issues with this company: (1) delayed responses to communications - I sent authorization forms for my tenant to receive water bills and I still get them. Several attempts made to request. (2) property manager quit without communication as to the replacement contact info. There isn't even any reach out from new manager to e... read more

Renee O. 

on Yelp

a year ago

On Sunday morning of April 7, 2024 about 5:am a drunk driver crashed his car thru the condo of my neighbor, leaving my neighbor and her son homeless. The crash was so severe my condo was damaged also. Due to us sharing a common wall our side of the wall is broken our stair case leading to our up stairs damaged as well. Our middle low bearing wall has been damaged also. Our neighbors house has been condemned by the Fire Dept and the City of Virginia Beach. If she was home that night she would not be alive today, thank God... read more

Gabe C. 

on Yelp

a year ago

Got smacked with a bill that nobody bothered to reach out to me about via the email and phone number they've had no problem using in the past Communication is largely lacking and Eubanks in collections is unhelpful, think twice before coming to any kind of agreement with this association. 

Jennifer S. 

on Yelp

a year ago

Horrible company! This company took over managing the Condo Association I live in a few years ago. I have had nothing but clerical issues, lacking of transparency, lack of communication, and pushing blame on someone else, i.e. the board usually. They don't send timely notices to the tenants about reminders for annual items, board meetings, changes in the community. If you try to discuss issues with them, they do not try in ANY way to help offer a solution. They will send incorrect notices of balance due. They don't perform t... read more

Valerie W. 

on Yelp

a year ago

This company needs to be audit went body renting in this place and your utility bill is off think about joining having this company aduit to much cheating people is going on like this 

William F. 

on Yelp

2 years ago

Terrible organization. Terrible customer service. Allows the bad owners/renters to violate policy and takes retribution against responsible owners for reporting violations. This development is on it's way to becoming a trailer park just so the managers don't have to address issues. Avoid any situation where you rely on them to be professional. Attached photos are examples of what they would not act on. They have no moral compass.